I’m following this post on Facebook where some ladies are sharing some of the worst customer service experiences they’ve had. Many of the complaints are about the poor service from government departments, evil nurses and till operators with stinky attitudes. Several people are also complaining about waiters who give different quality of service to different kinds of people. To be specific, black waiters who give crappy service to black diners but fall all over themselves when serving white diners. This is something I have personally observed and experienced, especially here in Zimbabwe. What is that all about though? You will walk into an establishment, wait around for someone to show you to your table, wait again for someone to give you your menu and wait several eons for someone to take your order. Someone will take a trip to the moon and back before you get your food. Let white diners walk in. Some of the waiters literally want to fight each other to serve them. Is this a tipping issue? Because if I’ve heard that white people do generally tip better than black people. But even if that is the issue, do you not think you are more likely to actually get a tip for giving me good service than acting like you’re doing me a favour or like I’m bothering you somehow? Again I will say I personally have noticed this thing with the waiters stands out more in Zimbabwe. I really haven’t noticed it that much anywhere else.
Ok. Let’s leave the waiters. Let us talk about maids, or to be PC, “helpers”. I have come across several posts on social media where black maids that work for black employers were complaining that they feel abused and degraded because they had been asked to wear uniforms by their employers. “Why should I be identified as a maid”? some of them were complaining. “Why am I not allowed to chill with the family and watch TV”? I mean some of the complaints were just ridiculous! Hello? You’re at work! Each job comes with it’s own terms and conditions. These are the same people who will happily sit at the back of a truck whilst their white employer rides with his pets in the front. Happily!
What is this thing that makes my fellow black people still think they need to please white people and treat their fellow blacks like trash? There are so many examples of this. I am in no way saying that whites should also be treated like trash. What I am saying is that everyone should be treated EQUALLY. My money is just a good as the next white person. Bob Marley’s Redemption Song comes to mind. We as black people, really need to emancipate ourselves from mental slavery. None but ourselves can free our minds!
What other examples of this silliness have you come across? Do you know any waiters or helpers? Tag them in this post so they can tell us what the story is. Who knows, maybe they have legitimate reasons…